Benefit helplines available
Citizen’s Advice have helplines. Calls are free from mobiles and landlines.
Adviceline (England): 0800 144 8848
Adviceline (Wales): 0800 702 2020
Advice for Scotland: 0800 028 1456
Advice for Northern Ireland: 0800 915 4604
For help or advice about claiming Universal Credit contact the Help to Claim Service. They can guide you through the claim and discuss with you if you’d be eligible for an ‘Advance Payment’ if you need money quickly during the early stage of your claim.
Help to Claim England: 0800 144 8 444
Help to Claim Scotland: 0800 023 2581
Help to Claim Wales: 0800 0241 220
Universal Credit service centre Northern Ireland: 0800 012 1331.
Debt advice and support service
The RCN Foundation has teamed up with the free, confidential financial advice service, PayPlan. Through their free helpline, PayPlan help thousands of people every year who have had their finances impacted by relationship difficulties, or who have been too unwell to work.
Working in healthcare, you won’t necessarily work a normal ‘9–5’. PayPlan respect your schedule and will talk to you at a time and in the way that’s best for you.
Call PayPlan on 0800 280 2816 or visit the RCN Foundation portal on the PayPlan website to self-refer.